Dash doesn't show elevation anymore

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thabias
Posts: 7
Joined: Sun Mar 13, 2011 12:12 pm

Dash doesn't show elevation anymore

Post by thabias »

This morning I plugged in my iPhone and elevation showed -14000 briefly then showed 0 after that. Then I went on a 20 mile ride and elevation was 0 the entire time. I've tried rebooting but am still not able to get an elevation reading. Will upload a file shortly.
Brandy
Posts: 22
Joined: Mon Dec 06, 2010 7:00 pm

Re: Dash doesn't show elevation anymore

Post by Brandy »

That is odd... That also happened to me yesterday. I just thought it was some random glitch.
thabias
Posts: 7
Joined: Sun Mar 13, 2011 12:12 pm

Re: Dash doesn't show elevation anymore

Post by thabias »

Yeah it was the first time since I bought it in Feb that this happened.

Here's a file from this morning:
iDash_2011_04_20_0632_20_mi.rar
(70.72 KiB) Downloaded 317 times
Velocomp
Velocomp CEO
Posts: 7888
Joined: Fri Jan 11, 2008 8:43 am

Re: Dash doesn't show elevation anymore

Post by Velocomp »

Try disconnecting your iPhone from the Phone Booth, then reconnect, then see if the problem persists.
John Hamann
thabias
Posts: 7
Joined: Sun Mar 13, 2011 12:12 pm

Re: Dash doesn't show elevation anymore

Post by thabias »

I tried that. Just did another ride this morning same issue. I noticed that neither elevation nor wind is recorded anymore. The last ride that recorded wind/elevation normally was in a sweeping rain this past saturday. Maybe the rain did something to the wind port?

Is elevation measured using the wind port?

Here's another file from this morning:
iDash_2011_04_21_0544_27_mi.rar
(91.88 KiB) Downloaded 291 times
Velocomp
Velocomp CEO
Posts: 7888
Joined: Fri Jan 11, 2008 8:43 am

Re: Dash doesn't show elevation anymore

Post by Velocomp »

Please send your Phone Booth to us for examination and possible repair.
John Hamann
thabias
Posts: 7
Joined: Sun Mar 13, 2011 12:12 pm

Re: Dash doesn't show elevation anymore

Post by thabias »

Sent it in today. You should have it this week. Anxious to know what happened.
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