Scale units

[EdgarCR]

I download a file from my ibike and I see the correct scale units on the left side of the graphic, then I save it on my computer. But when I try to open the same file from the computer, the units change drastically. Why?

[racerfern]

Screenshot? Example?

[EdgarCR]

Thanks Fernando, in the upper left side the distance is incorrect, because this file is a 20' test, maybe 6 or 7 miles, the cadence is 150-350 rpm and the correct number es 80. Another thing is the HR (bpm) and the slope is something like 250% Why, thanks.

[EdgarCR]

This is an screenshot of the file viewed from the ibike

[racerfern]

I guess I should have asked for the file also. Please?

[EdgarCR]

The is an screenshot of the file opened from the ibike

[EdgarCR]

This is the file

[racerfern]

That's an ugly file. But can you send the original .ibr file please? Also is this for more than one ride? When did this start happening?

[EdgarCR]

Where can I find .ibr files? A week ago. I reinstalled the software but didn't work

[EdgarCR]

This is for all the files in the hard disk (ibike folder)

[racerfern]

What didn't work? If the rides are still on the iBike you could download them again. Also look under My Documents, there normally is a folder called "iBike Rides" unless you specified something different. I'm on a PC.

[EdgarCR]

Yes, I downloaded again, when I saw the files from the ibike is ok, but the saved ones have this problem, I have the same folder in the same location and I'm in a PC too, thanks Fernando

[racerfern]

Getting closer, you still need to post one of the saved ones.

[EdgarCR]

This is one saved on My documents, iBike files (see attachment)

[racerfern]

Nope, try opening an explorer window to your main drive, usually "C" and search for *.ibr

[EdgarCR]

sorry but I couldn't find this kind of file. All iBike's files are .cvs Thanks a lot

[racerfern]

What version of the software are you using and which iBike do you have?

[EdgarCR]

iBike 2 for window 2.0.1 My unit is IBikePro (purchased 2007) with cadence and speed wireless, firmware 1.18 thanks

[racerfern]

So going back to the file you previously posted, I can't even open it. Last shot here, why don't you post one that does open correctly and I'll have a look at the differences.

It may not be salvageable but it's always worth a try.

[Velocomp]

iBike 2 for window 2.0.1 My unit is IBikePro (purchased 2007) with cadence and speed wireless, firmware 1.18 thanks

Please install the latest software, iBike Isaac, available at the download section of the ibikesports.com website. Then, try downloading your ride files again.

[EdgarCR]

Thanks Fernando and Velocomp for your help. the problem was solved, I installed the new software version, now I have the new *. ibr files