Search found 29 matches

by GuidoDH
Tue Oct 08, 2024 2:56 am
Forum: Isaac software
Topic: MacOS Sequoia compatibility?
Replies: 1
Views: 1141

MacOS Sequoia compatibility?

Hi everyone, before proceeding with the macOS Squoia upgrade, I wanted to know if Isaac is compatible or if there are problems. Has anyone already tested it? Now on MacOs Sonoma I don't have any problems, apart from some crashes every now and then when importing files from the Powerpod.
by GuidoDH
Wed Apr 17, 2024 11:57 am
Forum: PowerPod
Topic: POWERPOD V5 not record data
Replies: 4
Views: 5199

Re: POWERPOD V5 not record data

Click the "Show Download Window" button and see what is shown there. I did a hard reset of the unit, reset the wires and the device, installed the previous calibration profiles and then made an exit of 3km, now I see the exit graph which I didn't see before. Then I did what you told me an...
by GuidoDH
Mon Apr 15, 2024 2:33 pm
Forum: PowerPod
Topic: POWERPOD V5 not record data
Replies: 4
Views: 5199

Re: POWERPOD V5 not record data

Yes, this is the screenshot. Other screenshot is the Garmin connect screenshot for Power, wind, cadence, slope and CDA data.
by GuidoDH
Mon Apr 15, 2024 11:15 am
Forum: PowerPod
Topic: POWERPOD V5 not record data
Replies: 4
Views: 5199

POWERPOD V5 not record data

I installed the new powerpod V5 last week (got through the V4 tradeinn which didn't work) I have 3 bikes on which I mount it with Garmin sensors and the new 840 as a Garmin unit. I set it up from scratch for the calibration for each bike, obviously all via Isaac for MAC (M1). Set a new profile each ...
by GuidoDH
Sat Feb 24, 2024 2:17 am
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

Finally, after numerous emails, an international shipment and many other perioecies, we have made it! New Powerpod V5 ordered (the 4 powerpod for me).

Thanks John & Tom!
by GuidoDH
Thu Feb 22, 2024 3:39 pm
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

Velocomp wrote: Wed Feb 21, 2024 4:45 pm Please email tgore@velocomp.com for best information about your unit.
I’ve contacted him 2 day ago but don’t have any response…
by GuidoDH
Wed Feb 21, 2024 1:31 pm
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

Velocomp wrote: Sun Feb 04, 2024 5:33 pm
GuidoDH wrote: Sun Feb 04, 2024 2:56 pm
Velocomp wrote: Thu Feb 01, 2024 8:28 am I am traveling but should be able to respond in a few days by email.
Thanks!
I have responded to you by email.
Hi John, i’ve sended you the powerpod (the tracking says that is delivered) and send a mail to you. Thanks.
by GuidoDH
Sun Feb 04, 2024 2:56 pm
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

Velocomp wrote: Thu Feb 01, 2024 8:28 am I am traveling but should be able to respond in a few days by email.
Thanks!
by GuidoDH
Thu Feb 01, 2024 3:33 am
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

If you don't get a response within 24 hours please let me know. No response... I've controlled Spam but there isn't any response. Control your spam... my mail is: guidorolando@gmail.com . thanks! For some reason your emails do not seem to be getting to us. Please email me at jhamann@velocomp.com Hi...
by GuidoDH
Tue Jan 30, 2024 2:54 pm
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

If you don't get a response within 24 hours please let me know. No response... I've controlled Spam but there isn't any response. Control your spam... my mail is: guidorolando@gmail.com . thanks! For some reason your emails do not seem to be getting to us. Please email me at jhamann@velocomp.com Hi...
by GuidoDH
Tue Jan 30, 2024 2:11 am
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

Velocomp wrote: Mon Jan 29, 2024 11:18 am If you don't get a response within 24 hours please let me know.
No response... I've controlled Spam but there isn't any response. Control your spam... my mail is: guidorolando@gmail.com . thanks!
by GuidoDH
Mon Jan 29, 2024 7:31 am
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

In the past 2 weeks i send several mail about a problem with Powerpod V4 and a possible tradein for the V5… but no one reply me. I wrote to John, to Technical Support to Orders… Can anyone reply me? It’s a long story (all in the mail) and i’m a old user of all version of powerpod. Thanks! Guido Hmm...
by GuidoDH
Sun Jan 28, 2024 2:49 am
Forum: PowerPod
Topic: Announcing PowerPod V5
Replies: 38
Views: 48277

Re: Announcing PowerPod V5

In the past 2 weeks i send several mail about a problem with Powerpod V4 and a possible tradein for the V5… but no one reply me. I wrote to John, to Technical Support to Orders…
Can anyone reply me? It’s a long story (all in the mail) and i’m a old user of all version of powerpod.

Thanks!

Guido
by GuidoDH
Tue Feb 14, 2023 2:50 am
Forum: Isaac software
Topic: macOS Ventura; yes, Intel Isaac/Mac works!
Replies: 4
Views: 9021

Re: macOS Ventura; yes, Intel Isaac/Mac works!

Thanks works fine! Superb tutorial... I'm afraid that doesn't exist an OSX Apple silicon working version of ISaac...
by GuidoDH
Tue Feb 07, 2023 11:55 am
Forum: Isaac software
Topic: macOS Ventura; yes, Intel Isaac/Mac works!
Replies: 4
Views: 9021

Re: macOS Ventura; yes, Intel Isaac/Mac works!

I recently switched from an Intel MacBook pro to a MacBook Pro M1 MAX, on the Intel one I installed ISAAC using VMware and an old copy of OSX Catalina and everything still works fine, can I do the same thing on the M1 MAX? That is, installing VMware with the old copy of OSX Catalina and then install...
by GuidoDH
Wed Mar 23, 2022 1:50 am
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Please post .Ibr ride file Unfortunately, as said from the beginning, inside the powerpod there is no IBR file, in fact when I go to see it tells me 100% free memory and no file available for download. I only have the calibration file I attached earlier. Based on your profile, it appears there may ...
by GuidoDH
Tue Mar 22, 2022 2:43 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Velocomp wrote: Tue Mar 22, 2022 2:37 pm Please post .Ibr ride file
Unfortunately, as said from the beginning, inside the powerpod there is no IBR file, in fact when I go to see it tells me 100% free memory and no file available for download. I only have the calibration file I attached earlier.
by GuidoDH
Tue Mar 22, 2022 12:46 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Please do a short ride and post the .ibr ride file. Before doing the ride to a hard reset on your PP. Also, connect your PP to Isaac, go to Edit/Edit Profiles, and click the "Get from Device" button. Export the profile (*.ibp) to your desktop and post it here. Hi John, I exchanged some em...
by GuidoDH
Wed Mar 16, 2022 2:46 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Please do a short ride and post the .ibr ride file. Before doing the ride to a hard reset on your PP. Also, connect your PP to Isaac, go to Edit/Edit Profiles, and click the "Get from Device" button. Export the profile (*.ibp) to your desktop and post it here. Hi John, I exchanged some em...
by GuidoDH
Wed Mar 16, 2022 2:32 pm
Forum: PowerPod
Topic: New Velocomp app for iOS
Replies: 3
Views: 1985

Re: New Velocomp app for iOS

Velocomp wrote: Tue Mar 15, 2022 3:46 pm
GuidoDH wrote: Tue Mar 15, 2022 7:10 am When is released the new app for iOs?
It is available now on the App Store; search for "Velocomp"
Thanks! I've purchased it.
by GuidoDH
Wed Mar 16, 2022 1:57 am
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Velocomp wrote: Tue Mar 15, 2022 8:30 pm Please post the most recent .ibr ride file you have.
Unfortunately, I don't have any .ibr files because I had to reinstall vmware from scratch with a new installation...
by GuidoDH
Tue Mar 15, 2022 4:37 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Either your unit is mounted at an angle too high or too low, or something is wrong with it. Please post photos showing how your device is attached to your bike, front and side views. If you have Isaac software you can send a ride file; otherwise, please contact technicalsupport@velocomp.com for nex...
by GuidoDH
Tue Mar 15, 2022 4:02 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Either your unit is mounted at an angle too high or too low, or something is wrong with it. Please post photos showing how your device is attached to your bike, front and side views. If you have Isaac software you can send a ride file; otherwise, please contact technicalsupport@velocomp.com for nex...
by GuidoDH
Tue Mar 15, 2022 1:08 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

So today I tried for the fortieth time to reset the Powerpod V4, I followed the following steps: 1) keep the button pressed for 12 seconds until the orange light disappears. 2) Switch on the Powerpod and hold the button for 4 seconds and paired the sensors (flashing green light which then becomes st...
by GuidoDH
Tue Mar 15, 2022 10:33 am
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

I've done the full hardware reset holding the power button. Everything now works fine. Calibration process is now back to normal and I'm saving my ride files :D Today i try another hard reset and new profile setup... and use the iphone instead the Garmin Fenix 6x to registrate the Calibration...
by GuidoDH
Tue Mar 15, 2022 9:09 am
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Your unit looks properly mounted. The calibration sequence is working properly, but not "allowing" the measured coefficients to be accepted. Press-hold the button of your unit for 12 seconds. Its light will start to flash: keep holding, until the light goes out briefly, then turns back on...
by GuidoDH
Tue Mar 15, 2022 7:10 am
Forum: PowerPod
Topic: New Velocomp app for iOS
Replies: 3
Views: 1985

Re: New Velocomp app for iOS

When is released the new app for iOs?
by GuidoDH
Fri Mar 11, 2022 3:11 am
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Re: Powerpod V4 BIG problem

Hi John, I am attaching the photos of the installation. Until a month ago everything worked in this configuration, then I updated the powerpod to version 9 and the calibration stopped working. I don't even have the old hybrid files because they have all been deleted, both on the mac and on the power...
by GuidoDH
Thu Mar 10, 2022 12:19 pm
Forum: PowerPod
Topic: Powerpod V4 BIG problem
Replies: 27
Views: 10096

Powerpod V4 BIG problem

Hi everyone, I'm not new to the Powerpod, I've had version 1, version 2 and now version 4 for a year or so. the problem that has been happening to me for several days and that is driving me crazy is the following. I reset the PowerPod since I changed stem and handlebar on the bike (integrated handle...