not working after rain ride...powerpod v3

[pfuller88]

I have a tube on my powerpod v3. I got soaked a week ago on a group ride. I've rode in the rain before and a day or two after the powerpod comes back to life. this time I cannot get it going again. I tried a new out and back ride, it seems to work, counts up to 100w on my garmin. Then shows power for about 1 minute then goes to 50w constant on the display and flashes green then red. I've tried everything, hold button for 4 seconds, seems to sync with both sensors then same thing, shows power for 30 seconds or so then back to 50w green/red flashing. I tried holding for 10 seconds, same thing? I've removed the tube and it is clear. Any ideas? I'll add I have relatively new garmin no magnet speed and cadence sensors with batteries changed about a month ago. It has been working fine up until this wet ride.

[Velocomp]

Please email technicalsupport@velocomp.com for next steps.

[pfuller88]

Thanks. I sent an email with a ride file.

[pfuller88]

I contacted the email address. I put new batteries in both sensors. Reset the powerpod from the software, re-synced sensors, did a new out and back ride and got it working again. thanks.