Wireless Fail

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tess360
Posts: 16
Joined: Mon May 26, 2008 8:11 pm

Wireless Fail

Post by tess360 »

I've been using my iBike successfully for a couple months. Of course, just when I want it most, it seems to have crapped out. I just returned from riding in the French Alps and seeing Le Tour! Lucky me. iBike worked great for 4 days. Then, the last three, for Alpe d'Huez, Galibier, and various other great Cols, I consistently got the "Wireless Fail" alert. For three days, I never got the thing to work at all. Batteries are fresh in both the unit and the mount. I wonder if the sensors are lining up properly. Any suggestions?

Tess

PS - I've got a call into Tech support but thought maybe this would be faster.
tess360
Posts: 16
Joined: Mon May 26, 2008 8:11 pm

Re: Wireless Fail

Post by tess360 »

Update. I just spoke with Aaron. As I suspected, my mount went bad, so he's sending me another. You guys have the most amazing customer service! Love that. Can't wait to ride with power again!

Oh, and I saw two Tour finishes while I was in France. Prato Nevoso and Alpe d'Duez. Crazy good!
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