Isaac 5 for Windows--AeroPod FW now downloadable

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Velocomp
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Isaac 5 for Windows--AeroPod FW now downloadable

Post by Velocomp »

AeroPod owners with Windows computers: you can now access FW 7.06 directly from "Isaac for Windows version 5+". Go to "Device/Check Online for FW Update". Make sure to read the release notes in "Help/Help Documents/Firmware Release Notes".

Mac users: we have not yet released Isaac 5 for Mac. If you have an AeroPod and want 7.06, email technicalsupport@velocomp.com
John Hamann
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dtrousdale
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Re: Isaac 5 for Windows--AeroPod FW now downloadable

Post by dtrousdale »

I've tried three times to install the new Isaac 5 with admin privileges, and I keep getting this message. I even rebooted my computer and stopped all other apps. What's up with this?
isaac-install-042119.JPG
isaac-install-042119.JPG (25.16 KiB) Viewed 4014 times
Velocomp
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Re: Isaac 5 for Windows--AeroPod FW now downloadable

Post by Velocomp »

Yikes, never seen this before. I will ask our developer.
John Hamann
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Re: Isaac 5 for Windows--AeroPod FW now downloadable

Post by EHB »

Just to let you know your instructions on how to manually update the firmware using the Mac software worked perfectly.

I’m guessing the PC software has a similar interface & they could do the same if they are having problems?
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Re: Isaac 5 for Windows--AeroPod FW now downloadable

Post by dtrousdale »

Re: Isaac 5 for Windows--AeroPod FW now downloadable
by Velocomp » Mon Apr 22, 2019 3:32 am

Yikes, never seen this before. I will ask our developer.
Has your developer figured this out yet?
Velocomp
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Re: Isaac 5 for Windows--AeroPod FW now downloadable

Post by Velocomp »

He has not responded. I will try to speak with him this evening.

We have not had this problem with any other Isaac Windows installs.
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dtrousdale
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Re: Isaac 5 for Windows--AeroPod FW now downloadable

Post by dtrousdale »

Problem solved: uninstalled then reinstalled everything.
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