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no file in aeropod after ride

Posted: Mon Sep 24, 2018 8:48 am
by hafu
I've used the aeropod yesterday for the third ride with TT.
The Initial ride after the calibration process worked perfect and delivers also a file which I was able to download in Isaac-Softare for postride Analysis.

During the second und third ride I was always be ablex to observe my CdA-Value in the garmin-IQ-app in realtime, so I thought everything regarding the Pairing to the different Sensor of my bike /DFPM, Speed-Sensor, Pairing with garmin should be O.K., but when I plugged the aeropod after the end of the ride to USB-cable and tried to download the aeropod-File of the ride in the Isaac-Software, there were no file recorded at all. :roll:

At the beginning of each ride i had a solid green light for a few seconds.

What went wrong? Did I something wrong?

Re: no file in aeropod after ride

Posted: Mon Sep 24, 2018 11:50 am
by Velocomp
You should definitely have ride files in your AeroPod!

email technicalsupport@velocomp.com for next steps