Powerpod v5 does not connect to my ANT+ speed sensor

Post Reply
MarcovdSteijle
Posts: 2
Joined: Thu Mar 30, 2023 9:52 am

Powerpod v5 does not connect to my ANT+ speed sensor

Post by MarcovdSteijle »

I received my Powerpod v5 powermeter yesterday and tried to set it up.
Following the instructions, I tried to pair the device with my Garmin ANT+ speed sensor.
The light flashes yellow for about 3 to 4 minutes and then turns off.

My speed sensor is working, I do see speed on my computer (a Hammerhead Karoo 2) when I spim my wheel, so the battery of the sensor isn’t dead or so. I hold the Powerpod as close to the speed sensor as possible during the pairing process.

In my Karoo 2 the Powerpod does show up as device to connect.

Any help is appreciated ;)
Velocomp
Velocomp CEO
Posts: 7845
Joined: Fri Jan 11, 2008 8:43 am

Re: Powerpod v5 does not connect to my ANT+ speed sensor

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps
John Hamann
MarcovdSteijle
Posts: 2
Joined: Thu Mar 30, 2023 9:52 am

Re: Powerpod v5 does not connect to my ANT+ speed sensor

Post by MarcovdSteijle »

I did send an email to technicalsupport@velocomp.com yesterday as well :)
Velocomp
Velocomp CEO
Posts: 7845
Joined: Fri Jan 11, 2008 8:43 am

Re: Powerpod v5 does not connect to my ANT+ speed sensor

Post by Velocomp »

MarcovdSteijle wrote: Fri Mar 31, 2023 7:22 am I did send an email to technicalsupport@velocomp.com yesterday as well :)
You should receive an immediate response from Tom...
John Hamann
Post Reply