No PowerStroke today

Post Reply
User avatar
lorduintah
Posts: 642
Joined: Fri Jan 11, 2008 9:37 am
Location: Plymouth, MN

No PowerStroke today

Post by lorduintah »

The file from 8-04 is not showing the PowerStroke result yet the file was recorded as a HiDef file - I have been recording all my rides this way. The file date 8-03 does provide the PS results.

I get a dialog that tells me to go to iBike to learn about this feature.

I check the device keys and PS is there for this device.

Seems like something has been corrupted.


Tom
Attachments
Velocomp_08_03_2023_1150_12_Miles_HiDef.ibr
(667.82 KiB) Downloaded 149 times
Velocomp_08_04_2023_1339_7_Miles_HiDef.ibr
(433.09 KiB) Downloaded 162 times
Velocomp
Velocomp CEO
Posts: 7804
Joined: Fri Jan 11, 2008 8:43 am

Re: No PowerStroke today

Post by Velocomp »

Cadence data is missing from your 8/4 file; this is why you have no PS information.

I don't know why your cadence data is missing, but I suggest a battery replacement for your cadence sensor, and a hard reset for your unit.
John Hamann
User avatar
lorduintah
Posts: 642
Joined: Fri Jan 11, 2008 9:37 am
Location: Plymouth, MN

Re: No PowerStroke today

Post by lorduintah »

Yep - saw that a few minutes after I posted this. I recently replaced the battery - but will do that again.

Will then replace the critical values on the new profile to get back to the good set that I have had.

Tom
Speedyg
Posts: 42
Joined: Thu Nov 30, 2017 4:35 am

Re: No PowerStroke today

Post by Speedyg »

I am also getting no power stroke data despite having upgraded PP to Powerstroke.

Here's the data from Unlock status:
Screen Shot 2023-10-02 at 4.19.30 PM.png
Screen Shot 2023-10-02 at 4.19.30 PM.png (20.01 KiB) Viewed 4761 times
And here's today's ride file (after doing the PStroke unlock last night
Velocomp_10_02_2023_1520_13_Miles.ibr
(146.04 KiB) Downloaded 148 times
What's my best course of action to get Stroke working.

I had it once but downgraded the unit because it was filling memory too quickly. Now would like to use it again.

Best,

Jim
Velocomp
Velocomp CEO
Posts: 7804
Joined: Fri Jan 11, 2008 8:43 am

Re: No PowerStroke today

Post by Velocomp »

Speedyg wrote: Mon Oct 02, 2023 4:25 pm I am also getting no power stroke data despite having upgraded PP to Powerstroke.

Here's the data from Unlock status:
Screen Shot 2023-10-02 at 4.19.30 PM.png
And here's today's ride file (after doing the PStroke unlock last night
Velocomp_10_02_2023_1520_13_Miles.ibr

What's my best course of action to get Stroke working.

I had it once but downgraded the unit because it was filling memory too quickly. Now would like to use it again.

Best,

Jim
It sounds like PS may have been turned off.

Go to Device/Setup/Set Sample rate:
Screen Shot 2023-10-02 at 9.48.25 PM.png
Screen Shot 2023-10-02 at 9.48.25 PM.png (243.47 KiB) Viewed 4748 times
Make sure PS is checked.
Screen Shot 2023-10-02 at 9.48.11 PM.png
Screen Shot 2023-10-02 at 9.48.11 PM.png (47.33 KiB) Viewed 4748 times
If not check the PowerStroke box, then things should work afterwards.
John Hamann
Speedyg
Posts: 42
Joined: Thu Nov 30, 2017 4:35 am

Re: No PowerStroke today

Post by Speedyg »

Thanks so much. Will try next ride.

Jim
Post Reply