Page 1 of 1
Battery Life and LED Charging
Posted: Wed May 18, 2022 1:35 pm
by Edu Costa
My powerpod stopped flashing the charging lights, before they flashed red until the end of charge. No more.
Parallel to that, the battery life has decreased too much, it doesn't last more than a 2 hour workout.
What could be going on?
Re: Battery Life and LED Charging
Posted: Wed May 18, 2022 2:55 pm
by Velocomp
Re: Battery Life and LED Charging
Posted: Mon Jun 13, 2022 1:56 pm
by Edu Costa
Guys,
I did what support asked me to do and nothing. A 12 second master reset.
The battery doesn't last a full 2 hours workout. And sometimes in long workouts the Powerpod comes and goes from a shutdown.
As I said before, it all started after the software upgrade. But it could have been coincidence.
The question is: Did the battery reach its useful limit or could it have to do with the firmware upgrade?
Re: Battery Life and LED Charging
Posted: Mon Jun 13, 2022 4:34 pm
by Velocomp
Edu Costa wrote: ↑Mon Jun 13, 2022 1:56 pm
Guys,
I did what support asked me to do and nothing. A 12 second master reset.
The battery doesn't last a full 2 hours workout. And sometimes in long workouts the Powerpod comes and goes from a shutdown.
As I said before, it all started after the software upgrade. But it could have been coincidence.
The question is: Did the battery reach its useful limit or could it have to do with the firmware upgrade?
Please post a recent ride file.
Re: Battery Life and LED Charging
Posted: Sat Jun 18, 2022 2:15 pm
by Edu Costa
Another problem arose.
He doesn't connect to Isaac right now.
Any tips?
Re: Battery Life and LED Charging
Posted: Sat Jun 18, 2022 3:56 pm
by Velocomp
Edu Costa wrote: ↑Sat Jun 18, 2022 2:15 pm
Another problem arose.
He doesn't connect to Isaac right now.
Any tips?
If your problems started after a firmware update, it's possible your unit was bricked during the update.
Please email
technicalsupport@velocomp.com for next steps.