Battery Life and LED Charging

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Edu Costa
Posts: 9
Joined: Thu Dec 31, 2020 8:10 am

Battery Life and LED Charging

Post by Edu Costa »

My powerpod stopped flashing the charging lights, before they flashed red until the end of charge. No more.

Parallel to that, the battery life has decreased too much, it doesn't last more than a 2 hour workout.

What could be going on?
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Battery Life and LED Charging

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps
John Hamann
Edu Costa
Posts: 9
Joined: Thu Dec 31, 2020 8:10 am

Re: Battery Life and LED Charging

Post by Edu Costa »

Guys,
I did what support asked me to do and nothing. A 12 second master reset.

The battery doesn't last a full 2 hours workout. And sometimes in long workouts the Powerpod comes and goes from a shutdown.

As I said before, it all started after the software upgrade. But it could have been coincidence.

The question is: Did the battery reach its useful limit or could it have to do with the firmware upgrade?
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Battery Life and LED Charging

Post by Velocomp »

Edu Costa wrote: Mon Jun 13, 2022 1:56 pm Guys,
I did what support asked me to do and nothing. A 12 second master reset.

The battery doesn't last a full 2 hours workout. And sometimes in long workouts the Powerpod comes and goes from a shutdown.

As I said before, it all started after the software upgrade. But it could have been coincidence.

The question is: Did the battery reach its useful limit or could it have to do with the firmware upgrade?
Please post a recent ride file.
John Hamann
Edu Costa
Posts: 9
Joined: Thu Dec 31, 2020 8:10 am

Re: Battery Life and LED Charging

Post by Edu Costa »

Another problem arose.
He doesn't connect to Isaac right now.

Any tips?
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Battery Life and LED Charging

Post by Velocomp »

Edu Costa wrote: Sat Jun 18, 2022 2:15 pm Another problem arose.
He doesn't connect to Isaac right now.

Any tips?
If your problems started after a firmware update, it's possible your unit was bricked during the update.

Please email technicalsupport@velocomp.com for next steps.
John Hamann
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