PowerPod 4 neither downloading or keeping profile

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Ironmike
Posts: 1
Joined: Fri Sep 17, 2021 6:40 pm

PowerPod 4 neither downloading or keeping profile

Post by Ironmike »

My PP4 doesn't seem to keep it's calibration profile once it powers off, nor does it download rides. it's now Sept 2021 and the last ride found after downloading in the folder is Dec 2020 despite riding almost daily. I have tried downloading the PP weekly.

Power numbers for the first 15 minutes of riding are consistently 4000 watts on the flats & in the 100's on the downhill. Each ride now requires a calibration. Any ideas?
Thanks
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PowerPod 4 neither downloading or keeping profile

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.

It's possible your unit has its memory full; that would explain lack of new file recording.
John Hamann
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