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PowerPod v3 flashing red/green - not recording any rides anymore

Posted: Fri Jun 18, 2021 9:59 pm
by oli123
Hi Guys,

I posted a week or so back about my powerpod v3 starting to flash red/green after 5 minutes> I was told it was the position of the powerpod and that the angle needed to be adjusted.
I made the changes- re-connected the cadence and speed sensors- did a calibration ride and all seemed good.
Until I tried to start a normal ride.. The unit will simply not go to solid green status- very frustrating..
If it can do a cal ride I'm assuming the angle is OK. Attached is the latest Cal ride file

Please help with a step by step guide on what to do

Thanks very much in advance

Kindest regards

Oliver

Re: PowerPod v3 flashing red/green - not recording any rides anymore

Posted: Sat Jun 19, 2021 6:20 am
by Velocomp
I'm sorry you have had difficulties.

Please press-hold the button for 12 seconds. It will start flashing after 4 seconds; continue to hold it, until the light goes out temporarily, then starts flashing again. Release the button. This does a hard reset of the device.

Try another cal ride after the hard reset; hopefully this will fix things.

If you still have problems email technicalsupport@velocomp.com for next steps.