PP stopping after a rest

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Gilb_Ca
Posts: 2
Joined: Wed Apr 07, 2021 8:10 pm

PP stopping after a rest

Post by Gilb_Ca »

On 2 occasion this week the PP readings were fine until I took a rest, say 5-10min. Back on the bike the PP doesn’t start back, by itself and doing nothing, nor by a click on the button. I have tried multiple time to get a reading without success. I also tried a hard reset during the ride, and get 1watt or 2, then 0. On one occasion it was reading very low value, say 50-60 W while I was more in the 200-300 Wrange. I did 100km and got readings only on the first 40k , even loss the cadence readings!

So my questions are:
1- how much time of a rest can we have without stoppage of the PP?
2- can we wake it up?
3- can we do a reset during a ride to force the PP to resurrect??
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PP stopping after a rest

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.
John Hamann
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