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orange light

Posted: Mon Apr 20, 2020 7:20 am
by Flyte
I had to do a hard reset a while back. I reinstalled a profile for bike one and alls well, it works fine. When I tried the same thing for bike two I get an orange light. I tried setting up a new profile along with re-pairing and a new cal ride and am still only getting as far as an orange light. I push the button 4 times to pair and it goes to orange. Never gets to flashing red green. Any ideas?

Re: orange light

Posted: Mon Apr 20, 2020 9:52 am
by Velocomp
Most likely all you need to do is a hard reset of AP.

Please email technicalsupport@velocomp.com for next steps.

Re: orange light

Posted: Tue Apr 21, 2020 7:36 am
by Flyte
I found the problem was that I changed wheels and didn't realize there wasn't a magnet on the replacement wheel. All's well now.

Re: orange light

Posted: Tue Apr 21, 2020 7:52 am
by FrankH
Flyte wrote: Tue Apr 21, 2020 7:36 am I found the problem was that I changed wheels and didn't realize there wasn't a magnet on the replacement wheel. All's well now.
Thank you. That made me laugh and these days we need all the laughs we can get. :D

Re: orange light

Posted: Tue Apr 21, 2020 10:49 am
by Velocomp
Flyte wrote: Tue Apr 21, 2020 7:36 am I found the problem was that I changed wheels and didn't realize there wasn't a magnet on the replacement wheel. All's well now.
The world today seems to be filled with problems that are impossible to solve.

Congratulations on beating the odds! :lol: