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Problem Pairing PowerPod V3 With Speed Sensor

Posted: Wed Feb 19, 2020 6:30 am
by saadmufti
Hi,

As indicated in instruction, I spun the wheel to wake up the speed sensor (it is a Wahoo dual Bluetooth/ANT+ speed sensor). I saw its blue light flashing to indicate woken up. I turned on my Edge 530 bike computer to confirm that the sensor can be seen, then turned off the bike computer. Pressed and held the PowerPod button for 4 seconds, it started flashing green and I released it. Then instructions said to click the button and it should turn Yellow (good pairing) or Red (failure pairing). But no matter how many times I click, it kept flashing green. Finally I just held the button down for about 10 seconds and it flashed red once and turned off. I think that means i did a factory reset? I repeated the procedure a couple more times, each time with the same result.

Can someone please help with what is going wrong? Am I following the pairing procedure correctly?

Thanks.

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Saad

Re: Problem Pairing PowerPod V3 With Speed Sensor

Posted: Wed Feb 19, 2020 7:16 am
by Velocomp
Please email technicalsupport@velocomp.com for next steps.

Re: Problem Pairing PowerPod V3 With Speed Sensor

Posted: Wed Feb 19, 2020 8:01 am
by saadmufti
Mailed in my problem. Thanks.

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Saad

Re: Problem Pairing PowerPod V3 With Speed Sensor

Posted: Thu Mar 26, 2020 4:52 am
by scotstic
I have the exact same problem - did you find a fix for this?

Re: Problem Pairing PowerPod V3 With Speed Sensor

Posted: Thu Mar 26, 2020 5:34 am
by Velocomp
scotstic wrote: Thu Mar 26, 2020 4:52 am I have the exact same problem - did you find a fix for this?
Please email technicalsupport@velocomp.com for next steps.