Powerpod V3 stuck in calibration

[alfone]

Hi, I've correctely paire my PP with cadence/speed sensor and with the bryton 330 head unit. I've created a new device profile in Isaac and sent it to the PP. Then I've started a O&B calibration. Calibration seemed to be ok and reasonable power data started to appear on my device. At this point I continued riding with some other cyclist but after a while the power data looked unreasonable even if i was out of the draft. So I decided to leave my ride mates and continued my ride alone, with NO drafting. Power data looked suspiciously low (like 70 watts @ 30 km/h).

So I resetted PP via Isaac and created another profile from scratch. Well, from this moment on I couldn't manage to complete a O&B calibration ride. When 100% is reached, red light flashes and absurd powerdata are shown (like 15000 watts or so) and the calibration restart again but seems impossible to complete with success. I tried to reset from Isaac and from device (10-12 seconds pressing button) but I'm stuck in this loop.

I also tried different horizontal angles but this did not affect in any way the result. Here is a picture of my last configuration (with PP slightly pointing down)

IN attachement you can see the first calibration ride and the last one.

[Velocomp]

There appears to be a problem with your wind sensor.

Please email technicalsupport@velocomp.com for next steps.

[alfone]

Ok, I've sent an email to that email address and I wait for support

[Sydney Go]

I am also having d same problem. It started when I created another profile 4 my other bike.

[Velocomp]

Please post a ride file

[Sydney Go]

Hi John,

I also have the same problem as this. The calibration process keeps on looping.

This is my latest ride file.

[Velocomp]

Hi John,

I also have the same problem as this. The calibration process keeps on looping.

This is my latest ride file.

Please email technicalsupport@velocomp.com for next steps.