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Washed my PP

Posted: Wed Aug 07, 2019 12:59 pm
by HannuH
I forgot my PP in bikejersey backpocket and put it on the washing machine. So I washed my PP and my question is - is it now out of order and I have to buy new one??? Red light burns and blinks occasionally, Isaac on computer doesnt recognize PP at all.

Re: Washed my PP

Posted: Wed Aug 07, 2019 1:24 pm
by Velocomp
Hmm...it's hard to know what is going on. Please email technicalsupport@velocomp.com for next steps. You'll have to return it to us for inspection.

Re: Washed my PP

Posted: Fri Aug 30, 2019 12:58 pm
by HannuH
I got from insurance half of the price of PowerPod V2, and I bought a new PowerPod V3!! So everything is allright. :D