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Knowing the file date

Posted: Sun Apr 28, 2019 10:00 am
by naavt
Hi,

Today my Bolt went nuts and only recorded half the ride. I was expecting to arrive home and download PP history to view my ride and upload it to Strava an TP, but can't seem to find it.

I'm uploading a screenshot with all files by date added. Can you please assist me on this? Thanks.

Image

Re: Knowing the file date

Posted: Sun Apr 28, 2019 10:52 am
by Velocomp
Please reattach the screen shot. It did not show up on your post.

Re: Knowing the file date

Posted: Sun Apr 28, 2019 12:52 pm
by naavt
Here it goes again. Hope this time works:

Image

Re: Knowing the file date

Posted: Sun Apr 28, 2019 1:44 pm
by Velocomp
naavt wrote: Sun Apr 28, 2019 12:52 pm Here it goes again. Hope this time works:

Image
No joy...

Re: Knowing the file date

Posted: Sun Apr 28, 2019 2:01 pm
by naavt
I’m posting this from my phone but once home I’ll have a look at what isn’t working. Thanks

Re: Knowing the file date

Posted: Sun Apr 28, 2019 5:18 pm
by naavt
Hi John,

The image appears on an computer internet browser. For some reason that I don't understand, it doesn't show up in a cellphone browser.

Re: Knowing the file date

Posted: Sun Apr 28, 2019 6:52 pm
by Velocomp
I suspect what is happening is that the date/time in your unit has been reset. When this happens the file time becomes the install date of the latest firmware.

Do the following:

1) Connect your device to Isaac

2) Click the Download Ride Data button

3) In the popup window, click the "Show Download Window" button

4) In the new window that appears, the ride file that is at the bottom of the list is your most recent file. This is true, irrespective of the date shown.

Also, when you do this procedure, Isaac will reset the date/time in your device.

Re: Knowing the file date

Posted: Mon Apr 29, 2019 4:28 am
by naavt
Thanks John,

Found the activity, which is split in 2. Joined both and tried to export to Strava but Isaac tells me that there's no GPS data so it can't export to Strava.

Is there anything I can do about that?

Re: Knowing the file date

Posted: Mon Apr 29, 2019 7:11 am
by Velocomp
naavt wrote: Mon Apr 29, 2019 4:28 am Thanks John,

Found the activity, which is split in 2. Joined both and tried to export to Strava but Isaac tells me that there's no GPS data so it can't export to Strava.

Is there anything I can do about that?
Assuming you recorded your ride with a Garmin, go to your Garmin file and export it in .tcx format. Then, import the file to Isaac using the "File/Merge File..." command. You will then add GPS data to your Isaac ride file.

Re: Knowing the file date

Posted: Mon Apr 29, 2019 9:33 am
by naavt
Velocomp wrote: Mon Apr 29, 2019 7:11 am Assuming you recorded your ride with a Garmin, go to your Garmin file and export it in .tcx format. Then, import the file to Isaac using the "File/Merge File..." command. You will then add GPS data to your Isaac ride file.
Thanks John!