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PowerPod doesn't pair

Posted: Tue Apr 09, 2019 3:21 pm
by renatolongo
Greetings. I recently purchased a PowerPod power meter to pair with my Leyzne Mega XL. I have gone through the procedure for pairing the 2 several times verbatim. Well, to the best of my ability at least. The PP doesn't connect at all. I have paired other sensors (cadence, speed and HR) without problem and have watched videos on YouTube of folks who have successfully paired the PP and Mega XL. I gave up on my Leyzne and tried to pair/connect with my wife's Garmin 520. This also would not register the PowerPod as being present either. Help?

Thanks
Paul

Re: PowerPod doesn't pair

Posted: Tue Apr 09, 2019 3:54 pm
by Velocomp
Please email technicalsupport@velocomp.com for next steps.

Re: PowerPod doesn't pair

Posted: Tue Apr 09, 2019 5:06 pm
by renatolongo
Thanks John I will but to let you know I had already emailed tech support from the Velocomp website and hadn't received a reply. This is why am turning to the Forum.

Paul

Re: PowerPod doesn't pair

Posted: Wed Apr 10, 2019 1:58 am
by Velocomp
Please check your spam folder. There is a 99.9% chance Tom's response is there...