PowerPod doesn't pair

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renatolongo
Posts: 3
Joined: Sun Apr 07, 2019 5:58 pm

PowerPod doesn't pair

Post by renatolongo »

Greetings. I recently purchased a PowerPod power meter to pair with my Leyzne Mega XL. I have gone through the procedure for pairing the 2 several times verbatim. Well, to the best of my ability at least. The PP doesn't connect at all. I have paired other sensors (cadence, speed and HR) without problem and have watched videos on YouTube of folks who have successfully paired the PP and Mega XL. I gave up on my Leyzne and tried to pair/connect with my wife's Garmin 520. This also would not register the PowerPod as being present either. Help?

Thanks
Paul
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PowerPod doesn't pair

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.
John Hamann
renatolongo
Posts: 3
Joined: Sun Apr 07, 2019 5:58 pm

Re: PowerPod doesn't pair

Post by renatolongo »

Thanks John I will but to let you know I had already emailed tech support from the Velocomp website and hadn't received a reply. This is why am turning to the Forum.

Paul
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PowerPod doesn't pair

Post by Velocomp »

Please check your spam folder. There is a 99.9% chance Tom's response is there...
John Hamann
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