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PP stopped connecting with Isaac

Posted: Wed Feb 27, 2019 12:56 pm
by clarkras
This morning I connected my PP to Isaac and put it in trainer mode. After a 40-minute workout, I tried to disable trainer mode, but the USB indicator was gray. The PP red light was flashing, so it appeared to be charging. I tried restarting my computer (Mac OSX), and I tried a different USB cable. Still no connection according to Isaac.

Any thoughts?

-Clark

Re: PP stopped connecting with Isaac

Posted: Wed Feb 27, 2019 3:39 pm
by Velocomp
Please email technicalsupport@velocomp.com for next steps.