PP stopped connecting with Isaac

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clarkras
Posts: 6
Joined: Wed Dec 26, 2018 4:09 pm

PP stopped connecting with Isaac

Post by clarkras »

This morning I connected my PP to Isaac and put it in trainer mode. After a 40-minute workout, I tried to disable trainer mode, but the USB indicator was gray. The PP red light was flashing, so it appeared to be charging. I tried restarting my computer (Mac OSX), and I tried a different USB cable. Still no connection according to Isaac.

Any thoughts?

-Clark
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PP stopped connecting with Isaac

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.
John Hamann
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