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Calibration

Posted: Wed Nov 07, 2018 6:59 pm
by spudatm
]I have already emailed support but thought I'd post here as well

I am having problem with calibrating my Powerpod.
The Powerpod worked fine on the 28/10/18 whilst competing in a local MTB race. The following day I swapped my PP to my Road Bike to go and race a local crit. I followed my usual prcess of swapping betwen bikes, however my garmin did not find the powermetre. I was able to get the sensors to pair after pressing the button for 4 secs and initating a O and B calibration ride however the calibration failed and I was unable to complete it before the crit started. After the race I was able to calibrate the PP with an O and B ride. I didn't ride my road bike untill Friday when I rode my local coffee loop. Everythihing paired however the subsequent data was off and the ride produced a TSS of 123 (using Training Peaks) where I would usually expect a TSS of 75-80.

On Monday I completed another sensor scan in an attempted to iniate another O&B calibration Ride. However at the end of each calibration ride once I hit 100 W the light on the PP woiuld start flashing red and green and wanted to iniate another calibration ride.

As a result I held the button for 12 seconds to initiate a hard reset and the whent through the set up process on the device using Issac. I attempted today to complete another O and B ride however the PP will not go into calibration mode. I completed another sensor scan and everything synced. However the PP will never move from solid yellow. It will allow me to ride to 100 W but the lights never go to flashing red or green and remains solid yellow the whole time. After 100 W the light goes green and I get Power but it is inaccurate. I would have like to attach todays ride file but for some reason it hasn't saved.

I have checked if the Powerpod is level and have attached a photo. I have been through the forums to search for any other solutions however I am not having much luck.

I have attached a photo of my powerpod
The ride file from my last successfull ride ( labled MTB)
The ride file from the coffee ride (labled coffee ride)
and my last susccessfull road ride with power (labeled flatlands)
Image

Re: Calibration

Posted: Wed Nov 07, 2018 7:41 pm
by Velocomp
You've downloaded your profiles but your .ibr ride file and your photos are not attached. Please post these and we will take a look.

Re: Calibration

Posted: Wed Nov 07, 2018 11:03 pm
by spudatm
Hope this works

Re: Calibration

Posted: Wed Nov 07, 2018 11:06 pm
by spudatm
and this

Re: Calibration

Posted: Fri Nov 09, 2018 6:48 pm
by spudatm
Just wondering if anyone has had a chance to have a look?
I haven't had a reply to my email either.

Re: Calibration

Posted: Mon Nov 12, 2018 7:34 am
by Velocomp
I think something may be wrong with your wind sensor. Please email technicalsupport@velocomp.com for next steps.

If you don't hear from Tom within 24 hours please check your spam folder.