PowerPod bricked during delete of rides

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madsnm
Posts: 1
Joined: Mon Oct 29, 2018 6:38 am

PowerPod bricked during delete of rides

Post by madsnm »

Hi,

Recently I updated to latest firmware and yesterday I wanted to change bike profile (shifting to winter bike), before changing the profile I decided to delete the stores rides on the PowerPod.

During the delete operation the PowerPod without warning stopped responding - no status light and I can't reset the device.

The unit is 14 months old - any clues to how get the PowerPod back to life?

Best regards,
Mads
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: PowerPod bricked during delete of rides

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps
John Hamann
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