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Import into Isaac from two PPs

Posted: Thu Jun 07, 2018 9:18 pm
by mwinland
I have two PPs; one for me and one for my wife. I have my data downloaded into Isaac and I'd like to download hers. Will I be able to differentiate between the two? File name different or ???

Re: Import into Isaac from two PPs

Posted: Thu Jun 07, 2018 9:19 pm
by Velocomp
Whenever you download a ride you have the opportunity to name the ride file. Make it "his" and "hers" and all will be well :D

Re: Import into Isaac from two PPs

Posted: Fri Jun 08, 2018 12:01 am
by mwinland
Attempted this as you noted and it generates an error. I tried using a different naming convention. I tried another folder. It seems to start with the calibration ride and it can't do it. Thoughts?

Re: Import into Isaac from two PPs

Posted: Fri Jun 08, 2018 8:25 am
by Velocomp
Please email technicalsupport@velocomp.com for next steps.