calibration

paulomarques83 · Post by **paulomarques83** » Wed Mar 14, 2018 8:03 am

well, I made the calibration according to the manual, however whenever there is a descent, decrease of the elevation, the power drops to zero, even pedaling. analyzing the gravico, it is noted the same. I would like some help to know how to proceed with another calibration.

Velocomp · Post by **Velocomp** » Wed Mar 14, 2018 4:55 pm

Your PowerPod requires a special firmware update, in order to correct the operation of its wind sensor. Please email technicalsupport@velocomp.com for next steps, and reference this forum posting.

kiaera · Post by **kiaera** » Sat Mar 17, 2018 4:16 pm

I have the same issue, I tried to calibrate the powerpod several times, always is stuck in yellow led. After this frustrating experience I tried the better accuracy, but I have a lot of power drops during the ride, Im a little bit disappointed.
Please analyze my rides, and check if I need the same firmware as suggested to paulomarques83

Velocomp · Post by **Velocomp** » Sat Mar 17, 2018 5:31 pm

kiaera wrote:I have the same issue, I tried to calibrate the powerpod several times, always is stuck in yellow led.

Something else is going on with your PP. Please email technicalsupport@velocomp.com for next steps

paulomarques83 · Post by **paulomarques83** » Sun Mar 18, 2018 3:55 pm

I sent an email to the support but there was no response.

kiaera · Post by **kiaera** » Mon Mar 19, 2018 10:49 am

Same here, I send 3 emails to technicalsupport@velocomp.com

Velocomp · Post by **Velocomp** » Mon Mar 19, 2018 10:59 am

Please check your spam folders. Tom is sending emails promptly to everyone; he sent 3 emails to paulomarques83

kiaera · Post by **kiaera** » Mon Mar 19, 2018 12:24 pm

You are right, all emails were stuck on my spam folder, sorry about my complain.
I will try to do the procedure

paulomarques83 · Post by **paulomarques83** » Wed Mar 21, 2018 2:09 pm

Velocomp wrote:Please check your spam folders. Tom is sending emails promptly to everyone; he sent 3 emails to paulomarques83

the email was on spam folder. I made the update. let's see what's going to happen.

kiaera · Post by **kiaera** » Sat Mar 24, 2018 5:44 pm

All procedures sent by Tom was made with success, the calibration ride was occur as expected and now I have a NASA POWERMETER in my bike.

Attached my Calibration Ride and a quick ride just to test it.

Could you please gently check my calibration ?

Velocomp · Post by **Velocomp** » Sat Mar 24, 2018 6:48 pm

Looks GREAT!

kiaera · Post by **kiaera** » Sun Mar 25, 2018 11:44 am

Good to know that my calibrations was a success !
Please take a look at this 34K ride, I had huge power spikes. How can I prevent this kind of power peaks

Velocomp · Post by **Velocomp** » Sun Mar 25, 2018 4:49 pm

You were fine except for the first 8 minutes of your ride, where PP recalibrated itself.

Make sure you reattach your PP in EXACTLY the same position and you will have minimal issues at the beginning, too.

kiaera · Post by **kiaera** » Mon Mar 26, 2018 4:16 pm

Amazing!!, the powerpod is the fine art in tech!
Thanks for the great support

AeroPod, PowerPod and Newton

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