Page 1 of 1

PowerPod mount broke off

Posted: Mon Mar 12, 2018 3:49 am
by Guido_K
Hello,
I guess and hope I am the only one with this problem. The go-pro style mount of my PowerPod simply broke off. Bothe of them. I have honestly no idea how this happened.

Unfortunately, I got one of my A races next weekend. So I would like to fix it rather than replace the case. Could you advice me on the material of the PowerPod's case or the glue that would work best for it?

In the long run, would it be possible to send me a new case?

Thank you!

Guido

Re: PowerPod mount broke off

Posted: Mon Mar 12, 2018 8:05 am
by Velocomp
Where are you located? Please email technicalsupport@velocomp.com and tell Tom the urgency of your situation. He might be able to help you before your race.

Re: PowerPod mount broke off

Posted: Mon Mar 12, 2018 8:54 am
by Guido_K
Thank you! Unfortunately, I am in a remote corner of Japan, which makes it rather difficult.

Guido

Re: PowerPod mount broke off

Posted: Mon Mar 12, 2018 9:51 am
by Velocomp
I have sent you an email plus a private message on velocompforum.com

Please respond as quickly as possible.