Completed O&B ride, but my 11 mile ride not recored

[Velocomp]

Quick update. I tried a O&B cal ride during my ride this morning. This time , I got a red at 50 and returned to start. After 100 flashing red then flashing Re/green numbers starting at 50. after some time, everything settled down and started reporting normal numbers. Totally strange. But no ride data, only able to extract profile.

Ken

Wow...this is extremely odd! To explore things further I'm afraid you'll need to return your unit to us for investigation. Please email technicalsupport@velocomp.com for next steps.

[Kcblair]

Hello John. I emailed tech support last Friday, no response yet. Could you assist , thank you.
Ken B

[Velocomp]

Hello John. I emailed tech support last Friday, no response yet. Could you assist , thank you.
Ken B

Please forward your email to me and I will find out what is going on. jhamann@velocomp.com

[Kcblair]

Thanks John, Email sent.

Ken B.