Hi!
I would like to upgrade my Newton 5 to a Newton 6. I understand I can make my purchase to upgrade my Newton online by selecting the case and button colour. Pretty simple but what is the procedure for shipping the unit to you? Do I need to obtain an RMA number? Is there a preferred carrier, ex: Fedex, Purolator, UPS? Also I am shipping my unit from Canada, IE outside the continental US, do I need to fill out any customs forms. Some times it can be difficult to ship items containing a battery,hazardous materials etc. Are there any issues in this case? Finally what is the typical turn around time to produce this upgrade and return the item back to Canada?
Best Regards,
Rico
Newton 6 Upgrade Process
Re: Newton 6 Upgrade Process
1) Purchase the upgrade from ibikesports.com
2) Once you get a confirming email, send your Newton to us by the method of your choice
3) Once we receive the unit we will upgrade it and return it to you, generally within one week of receiving it
Many people ship by mail--inexpensive and hassle free.
2) Once you get a confirming email, send your Newton to us by the method of your choice
3) Once we receive the unit we will upgrade it and return it to you, generally within one week of receiving it
Many people ship by mail--inexpensive and hassle free.
John Hamann
Re: Newton 6 Upgrade Process
Thanks John!
I will try the mail method and hope Canada customs don't ask too many questions.
I will try the mail method and hope Canada customs don't ask too many questions.