Newton not recording Powertap figures

[smeagolsmy]

hi, i have been using my Newton as a head unit with a Powertap DFPM on my training bike. A couple of times, when i upload the ride file to Isaac, there are no DFPM figures, just the Newton. At the beginning of the ride, actually both rides come to think of it, the Newton never detected any of the Ant+ signals, and i had to force scans. Can you think of a reason for this? thanks.

[Velocomp]

Most certainly the Newton detected your speed/cadence signals; if it didn't there would not be any ride file at all!

The most likely culprit is that your PT wasn't awake when the Newton was scanning for sensors. Make sure you awaken your PT before you awaken the Newton.

[smeagolsmy]

Hi, thanks, must be pilot error! all fine, will try to remember to ride a few seconds before waking Newton! I hope you guys get the credit you deserve, I have been using it for a couple of years, its a great product with great software, and great backup, many thanks.