Trouble E Mailing ride files w/iBike Dash+Pwr

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jlbeau
Posts: 36
Joined: Sat Aug 22, 2009 9:41 am

Trouble E Mailing ride files w/iBike Dash+Pwr

Post by jlbeau »

I have an iBike Dash+Power that I use exclusively on my indoor trainer. I use a iPod Touch and the iBike App as my interface. Up until yesterday I was able to send an email from the ibike App on the iPod to myself and open the ride date with the iBike SW on my desktop to open and view.

Today when I tried, I was not able to receive the file. I was able to send from the app but did not appear in my in box. I tried a different email address and again no luck..Any suggestions why this would be the case?

Jim
Velocomp
Velocomp CEO
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Joined: Fri Jan 11, 2008 8:43 am

Re: Trouble E Mailing ride files w/iBike Dash+Pwr

Post by Velocomp »

This sounds like a problem with the Mail app in your iPod touch.

Using the Mail app, try sending an email from your iPod touch. If you do receive your test email, then your iBike app should work just fine, as long as you are sending to the same email address.
John Hamann
jlbeau
Posts: 36
Joined: Sat Aug 22, 2009 9:41 am

Re: Trouble E Mailing ride files w/iBike Dash+Pwr

Post by jlbeau »

That was the trick...A hard reset and a test email leads to success...Thanks......jim
John my current phone booth is nasty from sweat and age wondering if/how can purchase a new phone booth for the iBike Dash+Power?
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Trouble E Mailing ride files w/iBike Dash+Pwr

Post by Velocomp »

Send an email to tgore@velocomp.com and he will work something out with you.
John Hamann
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