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Unable to program Fit Test

Posted: Thu Sep 03, 2015 6:29 pm
by paulmuadib
New Newton 5 owner with the Pro Upgrade.

Upon following the directions in the user manual, I was able to navigate to the Fit Test screen. The directions then say to press the center button to begin entering your information. However, the center button is not active for me on the Fit Test. I can use the right arrow to navigate or exit, but no center button activity.

Has anyone else encountered this? Do I have to be riding my bike with Newton on before I can program the Fit Test or can it be done whenever?

Thank you.

Re: Unable to program Fit Test

Posted: Sat Sep 05, 2015 1:39 pm
by Velocomp
What version FW and what is the serial number of your Newton?

Re: Unable to program Fit Test

Posted: Sat Sep 05, 2015 1:42 pm
by paulmuadib
Hi John.

I will get you that information later tonight. I'm stuck at work until 11:00pm EST (sad face).

Joe

Re: Unable to program Fit Test

Posted: Tue Sep 08, 2015 12:51 pm
by paulmuadib
FW is 5.08
SN is 08-25-15-08-05-02-08-00-02-01-03-02-EB-7E-10-14

Thank you

Re: Unable to program Fit Test

Posted: Tue Sep 08, 2015 2:41 pm
by paulmuadib
I am also now getting Error 6004 and my last ride will not download. Here is the video of what is happening:
https://youtu.be/FcZOPEzwcG4

Re: Unable to program Fit Test

Posted: Wed Sep 09, 2015 3:29 pm
by Velocomp
please email Tom Gore, tgore@velocomp.com