Strava - Riding with other people
Posted: Sun Dec 16, 2012 11:13 pm
I recently discovered that Strava was no longer grouping me with people that I've been riding with (a function that has definitely worked in the past). I submitted a ticket with the folks @ Strava (see below)
Here's my original ticket -
Whenever I used to ride with a group of people Strava used to say Robert Strom (and 5 other riders). I rode a ride today with another rider and Strava does not say or seem to recognize that we did this ride together.
This was a nice feature that seems to be gone now.
What happened to this feature / function?
Can you please bring it back?
Thanks,
Robert
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The first response
Hi Robert,
We recently made some changes to our algorithm for "group activities". We made it so that you need to have at least 50% of your segments in common with the other user (sensitive to WHEN you completed the segments as well) in order for the group activity to be detected.
Could that be at play here?
Best,
Strava Support Team
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I went on to cite examples of a 100 mile ride where I was there the entire time and others were there for only 45 or 60 miles of the ride and they were grouped and I was not.
Here is the response
Hi Robert - I've figured out the issue:
You happen to be using iBike - and uploading CSV files to Strava.
The format for the timestamps in the CSV are in local time - and Strava expects Zulu/UTC at all times.
Here's an example: For your ride on the 13th, your first timestamp is as follows:
2012-12-13T16:15:26
Your rides started at around 4:15, correct?
In technical terms, the timezone in this format is specified by the letter "Z" at the end of the timestamp to signify "Zulu" or UTC time. When Strava does not see the Z it assumes local time in San Francisco (could be considered a bug - and is certainly egocentric). Strava then converts all timestamps to Zulu or GMT by adding 8 hours (current timezone correction for San Francisco to GMT). Then Strava puts the time in your local timezone, which is Phoenix, by subtracting 7 hours.
So, you've just lost an hour!
If you look on your activity page, your time is listed as starting at 5:14, not 4:15. therefore, Strava doesn't see that you rode with Michael, as his timezones are correct!
Now, your next question will likely be...how can this be fixed?
Answer - I don't know. But I'll see what I can find out.
Best,
Strava Support Team
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I then looked back at some previous rides and found some where I was grouped with other riders and the start time was correct. I also looked at the associated iBike files and they do not appear to be any different.
Do you have any insight into this?
Can you please work with the folks @ Strava to try and get this solved?
Is there a way that you could give us a choice of exporting the CSV file and have it log Zulu/UTC time?
Thanks,
Robert
Here's my original ticket -
Whenever I used to ride with a group of people Strava used to say Robert Strom (and 5 other riders). I rode a ride today with another rider and Strava does not say or seem to recognize that we did this ride together.
This was a nice feature that seems to be gone now.
What happened to this feature / function?
Can you please bring it back?
Thanks,
Robert
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The first response
Hi Robert,
We recently made some changes to our algorithm for "group activities". We made it so that you need to have at least 50% of your segments in common with the other user (sensitive to WHEN you completed the segments as well) in order for the group activity to be detected.
Could that be at play here?
Best,
Strava Support Team
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I went on to cite examples of a 100 mile ride where I was there the entire time and others were there for only 45 or 60 miles of the ride and they were grouped and I was not.
Here is the response
Hi Robert - I've figured out the issue:
You happen to be using iBike - and uploading CSV files to Strava.
The format for the timestamps in the CSV are in local time - and Strava expects Zulu/UTC at all times.
Here's an example: For your ride on the 13th, your first timestamp is as follows:
2012-12-13T16:15:26
Your rides started at around 4:15, correct?
In technical terms, the timezone in this format is specified by the letter "Z" at the end of the timestamp to signify "Zulu" or UTC time. When Strava does not see the Z it assumes local time in San Francisco (could be considered a bug - and is certainly egocentric). Strava then converts all timestamps to Zulu or GMT by adding 8 hours (current timezone correction for San Francisco to GMT). Then Strava puts the time in your local timezone, which is Phoenix, by subtracting 7 hours.
So, you've just lost an hour!
If you look on your activity page, your time is listed as starting at 5:14, not 4:15. therefore, Strava doesn't see that you rode with Michael, as his timezones are correct!
Now, your next question will likely be...how can this be fixed?
Answer - I don't know. But I'll see what I can find out.
Best,
Strava Support Team
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I then looked back at some previous rides and found some where I was grouped with other riders and the start time was correct. I also looked at the associated iBike files and they do not appear to be any different.
Do you have any insight into this?
Can you please work with the folks @ Strava to try and get this solved?
Is there a way that you could give us a choice of exporting the CSV file and have it log Zulu/UTC time?
Thanks,
Robert