"iBike unit not responding"

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JamesB
Posts: 13
Joined: Mon Oct 11, 2010 10:13 pm

"iBike unit not responding"

Post by JamesB »

My Newton+ now refuses to talk to my computer... Prior to the ride today I used Isaac to set time/date on the Newton+
There was rain on last hour of ride, but the unit appeared to be functioning properly and continued to collect data
came home and tried to download data and nothing...
have tried hard reset, plugging in unit and restarting Isaac software, using another USB port
I believe I am using the most up to date Newton FW and v1.0.9 of Isaac with the Silicon driver installed

please help...

thanks

James
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: "iBike unit not responding"

Post by Velocomp »

email technical support at tgore@velocomp.com
John Hamann
falcone
Posts: 3
Joined: Sat Aug 04, 2012 9:37 am

Re: "iBike unit not responding"

Post by falcone »

hello,

my ibike newton+ is not responding to the connection to a mac. The unit has been performing perfectly until tonight. I have done two resets without any luck. Any thoughts would be appreciated.
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