Strava upload issues

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nilbike
Posts: 9
Joined: Mon Jul 23, 2012 8:04 pm
Location: Katy, TX

Strava upload issues

Post by nilbike »

I have not been able to upload anything to Strava the last few days from the PowerHouse app.
Anyone else with the same problem ?
nilbike
Posts: 9
Joined: Mon Jul 23, 2012 8:04 pm
Location: Katy, TX

Re: Strava upload issues

Post by nilbike »

I'll reply to my own question...

Issue resolved by logging out and back in.
FelicianoVASA
Posts: 57
Joined: Sun Mar 29, 2009 12:53 pm

Re: Strava upload issues

Post by FelicianoVASA »

I have the same problem. I try several times and the bug is still there...Help please
TriBike
Posts: 70
Joined: Sat Jul 02, 2011 9:27 am

Re: Strava upload issues

Post by TriBike »

Make sure that you are logged into Strava from the PowerHouse app. Go into the Settings of the PowerHouse app, and scroll down to Strava.
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Strava upload issues

Post by Velocomp »

There is a bug in the PH app that shows itself if you log in to Strava from any other device (computer, iPad etc). After logging in elsewhere, you can't upload rides from the PH app unless you log-in again to Strava from the PH app.

We will fix the bug so that continual log-ins won't be necessary.
John Hamann
FelicianoVASA
Posts: 57
Joined: Sun Mar 29, 2009 12:53 pm

Re: Strava upload issues

Post by FelicianoVASA »

Hello,

I have done all the recomendation a still have the problem: "unable to upload your workout to strava"
FelicianoVASA
Posts: 57
Joined: Sun Mar 29, 2009 12:53 pm

Re: Strava upload issues

Post by FelicianoVASA »

Have already fix the bug? I hope that you have developments soon.
FirmwareGuy
Posts: 18
Joined: Wed Mar 06, 2013 9:26 am

Re: Strava upload issues

Post by FirmwareGuy »

It is not clear from your post that you've tried the "logout" and log back in workaround for this issue. Did you go back to the settings in the powerhouse app, select Strava, click on the "Logout" button, then log back into Strava using your username and password? Was the login successful?

Once you have a successful login, you should be able to upload your workout data to Strava.
FelicianoVASA
Posts: 57
Joined: Sun Mar 29, 2009 12:53 pm

Re: Strava upload issues

Post by FelicianoVASA »

FirmwareGuy wrote:It is not clear from your post that you've tried the "logout" and log back in workaround for this issue. Did you go back to the settings in the powerhouse app, select Strava, click on the "Logout" button, then log back into Strava using your username and password? Was the login successful?

Once you have a successful login, you should be able to upload your workout data to Strava.
Thank you. I have done all that. The bug persists
FelicianoVASA
Posts: 57
Joined: Sun Mar 29, 2009 12:53 pm

Re: Strava upload issues

Post by FelicianoVASA »

No one from Velocomp can help me?
FelicianoVASA
Posts: 57
Joined: Sun Mar 29, 2009 12:53 pm

Re: Strava upload issues

Post by FelicianoVASA »

Dear Velocomp Sirs,

I have change iphone so there is no problem at that level, but I am unable to upload to Strava the exercices in the trainer on mode. Help please!

Why no one pay attention to my messages?
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