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Water Getting In the Screen
Posted: Mon Mar 30, 2009 8:16 pm
by mddn605
Does anyone else have a problem with water getting inside the ibike screen while riding in the rain? Every time I ride in the rain my screen fills up with water and I can not see anything! Very frustrating. Is it supposed to do this?
Re: Water Getting In the Screen
Posted: Mon Mar 30, 2009 9:40 pm
by Velocomp
This should not happen. Please return your unit to us and we will repair it without charge under warranty. Send it to
Velocomp
4931 N Dixie Highway
Boca Raton, FL 33431
Re: Water Getting In the Screen
Posted: Tue Mar 31, 2009 8:09 am
by mddn605
ok, what kind if information do I need to include with the unit? How long will it take to repair?
Re: Water Getting In the Screen
Posted: Tue Mar 31, 2009 8:52 am
by Velocomp
Please send us your iBike for repair.
We will fix it and return it the day we receive it.
Please send it to:
Velocomp
4931 N Dixie Highway
Boca Raton, FL 33431
Please be sure to include your return shipping address and a description of the problems.