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Wow, I thought my job was hard
Posted: Mon Jan 11, 2010 11:21 pm
by curiouskid55
But now I have and Ibike aero to calibrate. I will be trying for the third weekend in a row to calibrate my new
ride computer. Can't wait. I haven't done anything this challenging....ever. Just kidding, but man, seems like the organization of the available information could be improved. Or am I just your aveage idiot rocket scientist?
Re: Wow, I thought my job was hard
Posted: Tue Jan 12, 2010 3:04 am
by NCH1
I'm not sure what documentation you receive with the purchase of an iaero, but the 50+ page manual in downloads on the ibike website is comprehensive in coverage, and the initial set up is explained well.
Nik
Re: Wow, I thought my job was hard
Posted: Tue Jan 12, 2010 6:42 am
by Velocomp
Here is how the information is organized:
1) Printed "Wireless iBike Fast Start" instructions are included in your iAero box. These instructions are six pages long, of which 1 page is devoted to installing sensors, and two pages to explain how the buttons and screens work. Most people follow these instructions and are done with their calibrations.
2) For more details on calibration methods, on the DVD, in a folder named "Instructions Summaries--for Printing", there are several documents covering all essential information on all aspects of the iBike, including calibration. If you want to calibrate your iBike more precisely than you've done with the Fast Start and Calibration ride, check out the GOOD-BETTER-BEST CALIBRATION document.
3) For people who want detailed instructions and explanations of every aspect of the iBike, we provide full details in the "iBike 4 Software" and "iBike Power Meter" folders. We also have a special folder dedicated to the iAero.
4) There is a folder named Instructional Videos that cover many aspects of iBike installation and operation.
5) We answer tech support calls 7 days a week
Yes, there is a lot of information, but there is a lot that can be done with the iBike and we feel it is our responsibility to inform our customers of those features.
We're not sure what the correct balance is between being comprehensive in our information, and overwhelming. By contrast, Apple ships its computers with almost no documentation, so others write books hundreds of pages thick that explain all the features and details of their software and operating system.
Any suggestions on what to change or how to better organize the information would be gratefully received!
Re: Wow, I thought my job was hard
Posted: Tue Jan 12, 2010 10:55 am
by curiouskid55
My set of info has pictures of odsolete equipment (upside down button configuration),incomplete instructions (the conecting your ibike to a computer ended at putting the computer on its usb adapter, no mention of turning the unit on, plugging it into a port, finding the device control on the pull down menu), out of date calibration ride instructions (pushing the center button at the turn around which aborted quite a few calibration rides). Nothing I didn't figure out through trial and error but has made for a long tedious process. Now that I have completed the coast downs and calibration ride I amd getting a memory full message. Who's memory ? The ibike is at 80%. My computer has butt tons of memory available. Probaly because of 10 coast downs and 5 aborted calibration rides on the drive. So I have deleted everything and will start over next weekend.
Re: Wow, I thought my job was hard
Posted: Tue Jan 12, 2010 3:31 pm
by Velocomp
It's important to know as exactly as possible what you're looking at.
What version of iBike software are you using (Help/About iBike)? Our most current version is 4.0.2, which has the most current instructions in the Help menu.
What is the date on the CD/DVD that you are using?
The instructions very clearly say that when the iBike's memory is 80% full you'll get a warning message.
If you have more suggestions it might be best to send me an email directly.