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Newton +6 : Battery life

Posted: Mon Nov 11, 2019 10:10 am
by Ridley
Do you still replace the battery on newton 6+?
I'm starting to have a few problems with the battery, it lasts less hours.
I live in Italy can you tell me how we do and the cost of it?
Thanks.

Re: Newton +6 : Battery life

Posted: Mon Nov 11, 2019 10:44 am
by Velocomp
Please email technicalsupport@velocomp.com for next steps

Re: Newton +6 : Battery life

Posted: Wed Nov 13, 2019 11:03 am
by Ridley
Unfortunately Tom told me that he can't do anything for the battery of my Newton +6 because it is no longer on production.
I found another rider in Italy who sell a Newton +6 and he used it for a month and then he left it in the box without recharging the battery for a year!
I need an advice from you, can the battery be damaged? or can the battery life be affected from his behavior?

Re: Newton +6 : Battery life

Posted: Wed Nov 13, 2019 12:42 pm
by Velocomp
It sounds like you are thinking about buying a used Newton 6+ from someone who has not used his unit for a year.

If the used Newton has not been charged for a year, it is entirely possible that the battery is not functioning properly, or has limited storage ability.

If you buy this used Newton I would get the seller to agree he will give you a refund if the battery is not functioning properly.