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Scale units

Posted: Sun Feb 24, 2013 7:29 pm
by EdgarCR
I download a file from my ibike and I see the correct scale units on the left side of the graphic, then I save it on my computer. But when I try to open the same file from the computer, the units change drastically. Why?

Re: Scale units

Posted: Sun Feb 24, 2013 8:01 pm
by racerfern
Screenshot? Example?

Re: Scale units

Posted: Sun Feb 24, 2013 8:26 pm
by EdgarCR
Thanks Fernando, in the upper left side the distance is incorrect, because this file is a 20' test, maybe 6 or 7 miles, the cadence is 150-350 rpm and the correct number es 80. Another thing is the HR (bpm) and the slope is something like 250% Why, thanks.

Re: Scale units

Posted: Sun Feb 24, 2013 8:32 pm
by EdgarCR
This is an screenshot of the file viewed from the ibike

Re: Scale units

Posted: Sun Feb 24, 2013 8:33 pm
by racerfern
I guess I should have asked for the file also. Please?

Re: Scale units

Posted: Sun Feb 24, 2013 8:37 pm
by EdgarCR
The is an screenshot of the file opened from the ibike

Re: Scale units

Posted: Sun Feb 24, 2013 8:40 pm
by EdgarCR
This is the file

Re: Scale units

Posted: Sun Feb 24, 2013 8:51 pm
by racerfern
That's an ugly file. :) But can you send the original .ibr file please? Also is this for more than one ride? When did this start happening?

Re: Scale units

Posted: Sun Feb 24, 2013 9:04 pm
by EdgarCR
Where can I find .ibr files? A week ago. I reinstalled the software but didn't work

Re: Scale units

Posted: Sun Feb 24, 2013 9:05 pm
by EdgarCR
This is for all the files in the hard disk (ibike folder)

Re: Scale units

Posted: Sun Feb 24, 2013 9:11 pm
by racerfern
What didn't work? If the rides are still on the iBike you could download them again. Also look under My Documents, there normally is a folder called "iBike Rides" unless you specified something different. I'm on a PC.

Re: Scale units

Posted: Sun Feb 24, 2013 9:41 pm
by EdgarCR
Yes, I downloaded again, when I saw the files from the ibike is ok, but the saved ones have this problem, I have the same folder in the same location and I'm in a PC too, thanks Fernando

Re: Scale units

Posted: Sun Feb 24, 2013 9:44 pm
by racerfern
Getting closer, you still need to post one of the saved ones.

Re: Scale units

Posted: Sun Feb 24, 2013 9:48 pm
by EdgarCR
This is one saved on My documents, iBike files (see attachment)

Re: Scale units

Posted: Sun Feb 24, 2013 9:59 pm
by racerfern
Nope, try opening an explorer window to your main drive, usually "C" and search for *.ibr

Re: Scale units

Posted: Sun Feb 24, 2013 10:15 pm
by EdgarCR
sorry but I couldn't find this kind of file. All iBike's files are .cvs Thanks a lot

Re: Scale units

Posted: Sun Feb 24, 2013 10:16 pm
by racerfern
What version of the software are you using and which iBike do you have?

Re: Scale units

Posted: Sun Feb 24, 2013 10:34 pm
by EdgarCR
iBike 2 for window 2.0.1 My unit is IBikePro (purchased 2007) with cadence and speed wireless, firmware 1.18 thanks

Re: Scale units

Posted: Sun Feb 24, 2013 11:27 pm
by racerfern
So going back to the file you previously posted, I can't even open it. Last shot here, why don't you post one that does open correctly and I'll have a look at the differences.

It may not be salvageable but it's always worth a try.

Re: Scale units

Posted: Mon Feb 25, 2013 6:46 am
by Velocomp
EdgarCR wrote:iBike 2 for window 2.0.1 My unit is IBikePro (purchased 2007) with cadence and speed wireless, firmware 1.18 thanks
Please install the latest software, iBike Isaac, available at the download section of the ibikesports.com website. Then, try downloading your ride files again.

Re: Scale units

Posted: Mon Feb 25, 2013 9:13 am
by EdgarCR
Thanks Fernando and Velocomp for your help. the problem was solved, I installed the new software version, now I have the new *. ibr files :D