Can't launch Isaac on Windows 10

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msduran
Posts: 6
Joined: Wed Mar 11, 2020 9:22 pm

Can't launch Isaac on Windows 10

Post by msduran »

Hi.

I've using powepod and Isaac for a long time on my laptop... no issues :-)
Unfortunately, I had a system crash that needed a new Windows reinstall.

I performed a fresh install of Isaac software and drivers... apparently with no issues... rebooted the system as requested.
Soon after login, I got 2 error messages related to nieserver and msvcp140.dll.
I acknoledged the error messages and tried to launch Isaac. The system tries to run it, but simply stops... with no single message.

I tried to uninstall and reinstall... no success.
Tried to run Isaac with administrator right... no lock.
No matter what I try, I just cant't make Isaac run :-(

How can I adress this situation?

Thanks.
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Can't launch Isaac on Windows 10

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.
John Hamann
msduran
Posts: 6
Joined: Wed Mar 11, 2020 9:22 pm

Re: Can't launch Isaac on Windows 10

Post by msduran »

OK. Tks.
msduran
Posts: 6
Joined: Wed Mar 11, 2020 9:22 pm

Re: Can't launch Isaac on Windows 10

Post by msduran »

SOLVED!

Just disabled UAC for my account.

Tks.
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