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Isaac for Windows will not launch

Posted: Tue May 15, 2018 2:35 am
by tompro
Hi,
when launching Isaac, the program briefly appears on the task line at the bottom, but disappears and nothing happens.

This happend the first time about a month ago, and I reinstalled the SW. It worked until today, when the same happens again. See video attachement here https://www.jottacloud.com/s/00605a3197 ... 739a065ae7

When I try to reinstall over the cureent install, the following is the result before the install starts:
Install-1.JPG
Install-1.JPG (29.69 KiB) Viewed 4678 times
And after the installer finish:
Install-2.JPG
Install-2.JPG (7.02 KiB) Viewed 4678 times
Please advise how to fix this.

Regards
Tom

Re: Isaac for Windows will not launch

Posted: Tue May 15, 2018 11:25 am
by Velocomp
Please email technicalsupport@velocomp.com for next steps

Re: Isaac for Windows will not launch

Posted: Tue May 15, 2018 3:17 pm
by tompro
I got it to work.

Uninstalling National Instuments software from the Control Panel, restarting, and running the Isaac installer fixed it. Without loosing my configuration etc.

I guess another software upgrade did something to the NI VISA install. The only recent install was Windows 10 Spring upgrade...

Tom