Isaac error dialogue

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BruceK
Posts: 26
Joined: Sun Jul 14, 2013 6:27 pm
Location: Regina, Saskatchewan

Isaac error dialogue

Post by BruceK »

Has anybody come across this error when downloading an .ibr file format from the forum. I am running the latest Mac OS X El Capitan (10.11.4). Both Safari and Chrome browsers used for downloading file.
Attachments
Screen Shot 2 2016-05-06 at 7.53.17 AM.jpg
Screen Shot 2 2016-05-06 at 7.53.17 AM.jpg (174 KiB) Viewed 4882 times
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Isaac error dialogue

Post by Velocomp »

This likely means that the data inside your meter is corrupted. I would try a hard reset of your meter, then try a new download. If that still does not work then I would erase ride files using Isaac.
John Hamann
BruceK
Posts: 26
Joined: Sun Jul 14, 2013 6:27 pm
Location: Regina, Saskatchewan

Re: Isaac error dialogue

Post by BruceK »

Hi John. Actually, it is related to other people's posted files also. My ibike Gen 3 files download properly from the unit - it is just the files on the forum that seem to get corrupted upon downloading. PHP issue? I really do not know.
BruceK
Posts: 26
Joined: Sun Jul 14, 2013 6:27 pm
Location: Regina, Saskatchewan

Re: Isaac error dialogue - Test upload/download

Post by BruceK »

Attached is a working .ibr file I downloaded from the Gen 3 iBike yesterday. I will attempt to download it from the forum and see if it gets corrupted somehow.
Attachments
iBike_05_05_2016_1218_41_km_Tarmac.ibr
(299.78 KiB) Downloaded 250 times
BruceK
Posts: 26
Joined: Sun Jul 14, 2013 6:27 pm
Location: Regina, Saskatchewan

Re: Isaac error dialogue - this is weird

Post by BruceK »

Weird...the recently uploaded file works fine after downloading and opening in Isaac. I will try to download a random .ibr file from the forum and see what happens.
BruceK
Posts: 26
Joined: Sun Jul 14, 2013 6:27 pm
Location: Regina, Saskatchewan

Re: Isaac error dialogue

Post by BruceK »

Downloaded a random .ibr file from the forum and received the same error message in Isaac. It would appear that all (or most .ibr files) earlier than 2016 are corrupted upon download to my mac. Files older than 2016 are also corrupted on a PC running Windows 10 and downloaded using IE. My guess is that the .ibr files older than 2015 have been corrupted server side. What is going on here John? Can you replicate this?

File downloaded from here:

http://www.ibikeforum.com/viewtopic.php?f=35&t=3366
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Isaac error dialogue

Post by Velocomp »

I have .ibr files going back to 2010, and they load into Isaac for Mac, with El Capitan, without problems.
John Hamann
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