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iDash v1.0.23 email issue

Posted: Mon Dec 30, 2013 7:58 pm
by hugemutha
I have recently purchased the iDash + Power and have found that the app crashes when I attempt to send ride data to my email address. The data is never sent.

Re: iDash v1.0.23 email issue

Posted: Mon Dec 30, 2013 10:40 pm
by Velocomp
The app doesn't know where to send the email.

Go to Options/Send Ride File/Change email addresses. Enter your email address. Then, the app won't crash.

Re: iDash v1.0.23 email issue

Posted: Wed Jan 01, 2014 7:05 pm
by hugemutha
I've entered my email address and tried an alternative - the app still crashes when sending the email

Re: iDash v1.0.23 email issue

Posted: Fri Jan 03, 2014 1:48 pm
by FirmwareGuy
Your iphone needs to have an email account set up to send email. Do you have an email account set up on your phone? (Under Settings -> Mail, Contacts,Calendars -> Accounts)

If you don't have an email account set on your device, then there's no way to send the email even if you have the email address properly configured in the app. It would certainly be better if the app didn't crash and gave you some informative message. This is a bug that's on the list to fix.