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Print out question

Posted: Thu Mar 01, 2012 9:10 pm
by PAllen
Any clue why the yellow appears on my printout (pdf attached)? It started several releases ago.
I'm using an iMac with an HP C8180 printer. It's just annoying.

Paul

Re: Print out question

Posted: Thu Mar 01, 2012 10:27 pm
by Velocomp
Well, I've never seen this before...

Tell us more about your iMac and iOS.

Re: Print out question

Posted: Fri Mar 02, 2012 9:45 pm
by PAllen
Here's the info... I can't remember exactly when this started but it's been a while. It's also strange that the yellow shows on the PDF and Preview.

Paul

Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB

System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Not Enabled
64-bit Kernel and Extensions: No


HP LightScribe:
Status: Stopped
Print Server: Local
Driver Version: 1.0.0.001
Default: No
URI: lsbackend://printer
PPD: LightScribe
PPD File Version: 1.0.0.001
PostScript Version: (3010.107) 0
CUPS Version: 1.4.7 (cups-218.31)
Fax support: No
Scanning support: No
Scanning app: -
Scanning app (bundleID path): -
Scanner UUID: -

HP Photosmart C8100 series:
Status: Idle
Print Server: Local
Driver Version: 4.3.1
Default: Yes
URI: usb://HP/Photosmart%20C8100%20series?serial=MY84LG10JT04YH
PPD: HP Photosmart C8100 series
PPD File Version: 4.3.1
PostScript Version: (3011.104) 0
CUPS Version: 1.4.7 (cups-218.31)
Fax support: No
Scanning support: Yes

Re: Print out question

Posted: Fri Mar 02, 2012 10:23 pm
by Velocomp
And which version of iBike software?

Re: Print out question

Posted: Sat Mar 03, 2012 8:43 pm
by PAllen
ver 6.1.1. I use both a Gen III iPro and the iDash.

Re: Print out question

Posted: Sat Mar 03, 2012 10:19 pm
by Velocomp
One more question: when you print out your images, what is the specific procedure you are using?

Re: Print out question

Posted: Sat Mar 03, 2012 10:21 pm
by Velocomp
OK, I was just able to reproduce this bug on my Mac.

We will investigate... :-)

Re: Print out question

Posted: Sun Mar 04, 2012 9:12 am
by PAllen
Thanks, you guys are great!

Paul

Re: Print out question

Posted: Wed Mar 21, 2012 3:38 pm
by travispape
I have looked into this bug and can repeat the problem. Unfortunately, this is a bug related to the development system and is not something that I can fix easily, nor are there any workarounds that would not be massive undertakings.

I have reported the bug to the makers of the development system and they are working on it without promising a date for a solution.

Note that in the mean time you get better results by using screenshots: http://guides.macrumors.com/Taking_Scre ... n_Mac_OS_X

Travis