Unit is not responding

[Dick_Ridley]

I have installed the usb bridge on my computer, and when I try to download a ride the software identifies the ride but says the unit is not powered on. I have removed the usb cable and reinserted and the computer gives the "bonk" sound recognising the reconnection. The iBike Pro has data on the screen, but when I hit download ride, I get the "no response" message??

[Velocomp]

Please email Aaron Timmer at atimmer@velocomp.com and he will help you.