Error message using gen III with Issac

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thomas_cho
Posts: 31
Joined: Tue Jan 04, 2011 6:28 am

Error message using gen III with Issac

Post by thomas_cho »

When using my iBIke gen III , I get the message Bike+Equipment Weight = -32763 lbs (allowed range: 0 to 800 lbs)

I am using metric, I have sent the profile to the device with metric selected. I have also reset the device, and re-input the parameters in metric, but still get this message.

This is stopping me from turning on the bike trainer feature, and when trying to load changes to the profile.

Appreciate any input from anyone.
Velocomp
Velocomp CEO
Posts: 6925
Joined: Fri Jan 11, 2008 8:43 am

Re: Error message using gen III with Issac

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps.
John Hamann
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