Centre Button not responding

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faheyb
Posts: 21
Joined: Tue Nov 30, 2010 1:54 am

Centre Button not responding

Post by faheyb »

:( I have used my iAero quite sucessfully on 4 bikes, including a TT bike and a MTB. Today the centre button appeared fail. The 4 others, Total Avg-Max, Enviro and Hill-Wind seem to be perfectly alright. I removed the battery and performed a hard reset (a couple of times) without success. I completed my ride in the Hill-Wind config. As the centre button was not working I was unable top switch it off on completion of the ride. I was able to download the ride, but again had to allow it to turn itself off.
The unit has been used almost daily, through wet conditions without major issue. It has not been out in the wet for at least 2 weeks.

Any ideas? Is this definitely a hardware issue.

Thanks
Velocomp
Velocomp CEO
Posts: 7793
Joined: Fri Jan 11, 2008 8:43 am

Re: Centre Button not responding

Post by Velocomp »

If you've done a hard reset and the centre button is still not responding, then most definitely it is a hardware issue.

It looks like your iAero is no longer under warranty. Please contact technicalsupport@velocomp.com for options (refurbished iAero or Newton upgrade).
John Hamann
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