Gen III not recording

[Brodirt]

My Gen III isnt recording all of a sudden. At the end of the ride all the numbers are there but when I go to download the data the Ibike software reads 0% memory full and no rides are present in memory.

[racerfern]

Wired? Wireless? Are you getting info while riding? Did you do a battery reset?

[Velocomp]

Does your iBike also read 0% full in the totals screen?

A hard reset of the iBike should fix things. If, in fact, data was recorded on your ride the hard reset may also make it possible to recover the ride data.

[Steve_Davidson]

My Gen III isnt recording all of a sudden. At the end of the ride all the numbers are there but when I go to download the data the Ibike software reads 0% memory full and no rides are present in memory.

I had this problem a while back but installing the most recent firmware at the time fixed it (plus I did a hard reset also).

Steve

[Brodirt]

Wireless.

I did hard reset and no luck.

I installed new firmware and it solved the problem.

Interestingly though, it appears that at the same time my profiles were erased and the trainer profile reset. I thought it was me overtrained too! When I installed the new firmware I noticed the trainer issue and fixed it. But this weekend, while on the road, I tried to set up a new profile and nothing was recorded at all. On the same ride the ibike kept losing its connection to the Garmin sensor I use. The ride list after that ride showed up as about 20 rides of 0 miles with no info in them. Yet all the ride data was available on the head unit.

I'm hoping the firmware fixes things...but my profiles are still gone.