Repairing Powerpod lite to bike computer

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dmwelk
Posts: 27
Joined: Fri Apr 02, 2021 2:30 am

Repairing Powerpod lite to bike computer

Post by dmwelk »

Ok need a little help. Repairing my powerpod lite to my Coospo B200 bike computer. I have had my PPL for 6 or so months and it has worked flawlessly until this morning. When I went out to ride this morning it wasn't reading power. Figured I would just recalibrate it. My problem is my sensors are all paired through a Ant+ signal but when I try to pair the PPL it will only send a BLE signal. What am I doing wrong?
Velocomp
Velocomp CEO
Posts: 7267
Joined: Fri Jan 11, 2008 8:43 am

Re: Repairing Powerpod lite to bike computer

Post by Velocomp »

Please email technicalsupport@velocomp.com for next steps
John Hamann
dmwelk
Posts: 27
Joined: Fri Apr 02, 2021 2:30 am

Re: Repairing Powerpod lite to bike computer

Post by dmwelk »

Velocomp wrote: Mon Jun 21, 2021 6:49 am Please email technicalsupport@velocomp.com for next steps
How long does it typically take to get a response from technicalsupport@velocomp.com?
Velocomp
Velocomp CEO
Posts: 7267
Joined: Fri Jan 11, 2008 8:43 am

Re: Repairing Powerpod lite to bike computer

Post by Velocomp »

dmwelk wrote: Wed Jun 23, 2021 1:55 am
Velocomp wrote: Mon Jun 21, 2021 6:49 am Please email technicalsupport@velocomp.com for next steps
How long does it typically take to get a response from technicalsupport@velocomp.com?
Typically just a few hours. Please resend, and please check your spam folder.
John Hamann
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